Legal notice

 

This Legal Notice applies to the website heathceramicsx.shop and should be read together with our Terms of Service, Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies displayed on the website.

1. Website Operator

The online store operates under the trading name:

heathceramicsx.shop

Website: heathceramicsx.shop
Customer Contact Email: info@heathceramicsx.shop

The website is operated using Shopify's commerce technology.

2. Purpose of the Website

heathceramicsx.shop is an e-commerce website through which customers may browse products, obtain product information, place orders, make payments through available payment methods, receive shipping information, and access customer support.

3. Consumer Rights

Nothing contained on heathceramicsx.shop is intended to exclude, limit, or replace mandatory consumer rights available under applicable UK law.

UK online and distance-selling rules impose specific information and cancellation obligations on traders, while the Consumer Rights Act 2015 provides statutory remedies where qualifying goods do not conform to the contract.

If any provision of our website policies conflicts with a mandatory legal right that cannot be excluded, the mandatory legal right will prevail.

4. Pricing and Product Information

We make reasonable efforts to keep product descriptions, availability information, and pricing accurate.

Occasional errors may occur. Where a genuine error materially affects an order, we may contact the customer to resolve the issue or cancel the affected transaction and issue an appropriate refund.

5. Intellectual Property

Unless otherwise stated, original materials displayed on heathceramicsx.shop, including website text, design elements, branding, graphics, and other original content, may be protected by applicable intellectual property laws.

You may use the website for normal personal shopping purposes.

Unauthorised commercial copying, reproduction, distribution, republication, scraping, or exploitation of protected website content is prohibited except where permitted by law or authorised by the relevant rights holder.

Third-party trademarks and intellectual property remain the property of their respective owners.

6. Website Availability

We make reasonable efforts to maintain website availability and security.

However, access may occasionally be interrupted by maintenance, technical issues, platform updates, cybersecurity measures, hosting problems, or circumstances outside our reasonable control.

We do not guarantee that every website feature will be continuously available.

7. External Links

The website may contain links to third-party websites or services.

External websites are controlled by their respective operators and may have separate terms and privacy policies.

The inclusion of an external link does not necessarily constitute endorsement of all content, products, or services available through that third party.

8. Privacy and Personal Information

Personal information collected through heathceramicsx.shop is handled in accordance with our Privacy Policy and applicable data protection requirements.

The Privacy Policy describes:

• Categories of personal information collected;
• Purposes of processing;
• Legal bases for processing;
• Sharing with service providers;
• Cookies and similar technologies;
• Data retention;
• International transfers;
• Privacy rights;
• Contact procedures.

UK organisations must provide individuals with specified privacy information regarding the use of their personal data.

9. Electronic Communications

By contacting us electronically or placing an order, you acknowledge that order confirmations, invoices, shipping notices, policy notices, customer service responses, and other transactional communications may be delivered electronically.

Marketing communications are subject to applicable consent and opt-out requirements.

10. Fraud and Misuse

We reserve the right to take reasonable measures to prevent fraud, unauthorised payment activity, abuse, cyberattacks, misuse of promotions, or other unlawful activity.

Orders may be delayed, reviewed, declined, or cancelled where reasonably necessary for fraud prevention, legal compliance, or security.

11. Limitation of Legal Notice

This Legal Notice does not exclude any legal responsibility that cannot lawfully be excluded.

If any part of this Legal Notice is invalid or unenforceable, the remaining provisions will continue to apply where legally possible.

12. Applicable Law

The website and transactions with customers are subject to applicable law.

UK consumers retain mandatory protections available to them under applicable consumer protection legislation, irrespective of any provision that would unlawfully attempt to remove those protections.

13. Changes to This Legal Notice

We may update this Legal Notice to reflect changes in our website, operations, services, or applicable legal requirements.

The latest version will be published on heathceramicsx.shop.

14. Contact

For questions regarding this Legal Notice or the website:

heathceramicsx.shop
Email: info@heathceramicsx.shop
Website: heathceramicsx.shop